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FAQ
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Once your order is placed, we’ll email you a short questionnaire to gather your stationery wording and any colour adjustments you’d like to make. From there, we’ll create and share your initial design concept for review. You’ll have one round of revisions to make any final tweaks before approving your design for production.
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The design and production of your semi-custom wedding stationery will typically follow this schedule:
Ordering and Questionnaire: 1-3 weeks for completion of questionnaire and initial design concepts sent.
Revisions: 1-2 weeks for feedback and final approval.
Printing and Production: 3-4 weeks for all printing and assembly.
Delivery: Within 5 business days, via a tracked and signature required courier service.
Please note that timelines may vary depending on the complexity of your suite, the number of pieces included, and your communication speed.
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Recommended timelines for sending Save the Dates is 10-12 months out. If you are having a destination wedding, we encourage 12 months or greater for notice, to allow your guests time to organise leave of absences from work, accommodation, flights, etc.
Recommended timelines for sending Invitations is 3-6 months out. For destination weddings you may want to consider 6-8 months out.
Based on the above & taking into account crafting time, we would suggest, if ordering Save the Dates, placing your order approximately 15 months from your wedding date. If you are just ordering invites, approximately 9 months out from your wedding date is suggested.
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We have included colour charts from our suppliers for the various colours available for paper, envelopes, ink and foil. When you have ordered, you will be sent a form that will request your colour choice(s). The sets come standard as pictured.
When we do the initial design concept for you, after completion of the questionnaire, you will be able to see how your chosen colours work together & there is one opportunity for revision prior to printing.
Please note that the colours may vary slightly in person as the charts & concepts are digital representations and will appear different across different devices.
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This largely depends on the pre- and post-wedding events you are planning, and what the vibe of your wedding is.
If you’re a fan of the traditional, RSVP Cards can be a nice touch, as opposed to a digital RSVP via website or private message.
If there is a structured timeline for an entire weekend, we would suggest adding a Wedding Weekend Booklet on, so guests know in advance what is happening.
Save the Dates are recommended especially for weddings where guests may have to travel long distances, especially if this is international travel.
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We can offer a rush order option for an extra 20%. Please let us know this in our first communication and we will let you know your new delivery timeframe and add this rush fee to your remaining balance invoice.
We also advise clients to be aware that as parts of the process rely on their timely communication, we cannot 100% guarantee the expedited timeline but we will always endeavour to achieve it.
